Frequently Asked Questions

CourtKonnect is your personal “matchmaker” for pickleball — minus the awkward small talk.

We learn when you like to play, who you match well with, and your level, then use AI to automatically pair you with players who fit your vibe.

You get great matches without the hassle of planning them. Pickleball should be fun — not a second job.

Let’s be honest: coordinating a simple pickleball match is way harder than it should be.

  • Texting 7 people to find 4
  • “I’m in” / “I’m out” / “Wait what time?”
  • WhatsApp chaos
  • Skill mismatches
  • No-shows
  • And that one friend who replies 3 days later 🙃

We eliminate the work of playing pickleball by letting AI do the heavy lifting: Match → Schedule → Play → Enjoy.

You just show up and have fun.

Short answer: We don’t compete with CourtReserve, MainCourt, or Spond. Seriously. We love those guys.

Why? Because we’re not trying to run your courts, handle reservations, manage memberships, or coordinate big events.

Those apps help clubs organize. We help players connect.

CourtKonnect is where you go when you want:

  • A good match
  • With the right skill level
  • At the right time
  • Without chasing down people to make it happen

We're solving a different problem than traditional club or team management platforms.

AI matchmaking + automated scheduling.

Once the app knows:

  • Your preferred play windows
  • Your skill level / rating
  • Your match history
  • Your compatibility with certain player styles

…it automatically recommends or schedules matches that actually make sense.

Not “just anyone who happens to be online,” but players you’ll enjoy playing with — and who match your level.

Your only job? Show up and crush your third shot drop.

WhatsApp was built for sharing memes, wedding photos, and your uncle’s political opinions — not for organizing sports.

CourtKonnect solves what WhatsApp can’t:

  • Who’s available right now
  • Who matches your skill level
  • Who plays your style
  • Who you consistently enjoy playing with
  • Who fits your schedule
  • Who’s actually reliable

No more group chat overwhelm. No more scheduling back-and-forth. No more guesswork.

Just good games. Effortlessly.

Nope. We don’t want their job.

CourtReserve, MainCourt, Spond = club infrastructure.

CourtKonnect = player matchmaking.

You know how clubs help you get a court? We help you get your people.

They’re the venue. We’re the vibe.

More intelligence. More personalization. More “wow, this is so much easier.”

Coming soon:

  • Smart partner compatibility scoring
  • AI availability predictions (“You and Alex both play Thursdays at 6… want us to set something up?”)
  • Automated 2–4 player match creation
  • Club-level matchmaking
  • Play history, reliability scores, player preferences
  • Multi-club expansion after we perfect SR Swim & Racket Club

All built around one promise: You play more, with people you enjoy, with zero friction.

Need Help or have questions?

Email us at [email protected]

We typically respond within 1 business day.

You can also fill out the form below for any support required.

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Privacy Policy

Effective Date: 7/17/25
Last Updated: 7/17/25
CourtKonnect (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.📥 Information We Collect
We may collect the following types of information:
Personal Information:
Name, email address, phone number, profile photo, skill level, and club affiliation.
Usage Data:
Match history, scheduling preferences, court location, and in-app interactions.
Device Information:
Device type, operating system, IP address, and app version.
Location Data (if enabled):
Used only to suggest nearby matches and courts within the app.
🛠 How We Use Your Information
We use your information to:
Facilitate AI-powered matchmaking and schedulingImprove app functionality and user experienceCommunicate updates, match confirmations, and support responsesAnalyze anonymized usage trends to optimize performanceEnsure fair play and reliability scoring🚫 What We Don’t Do
We do not sell your personal data to third parties.
We do not track your activity across other companies’ apps and websites.We do not use your information for targeted advertising.🔗 Sharing Your Information
We may share limited information with:
Club partners to facilitate court reservations and match logisticsService providers who help us operate the app (e.g., hosting, analytics)Legal authorities if required by law or to protect user safetyAll shared data is limited to the minimum necessary for these purposes.🔒 Data Storage & Security
Your data is stored securely using industry-standard encryption and access controls. We retain your information only as long as necessary to fulfill the purposes outlined in this policy.
⚙️ Your Choices
You can update or delete your profile information at any time.
You may opt out of location tracking via your device settings.You can request account deletion by contacting [email protected].👶 Children’s Privacy
CourtKonnect is not intended for users under the age of 13. We do not knowingly collect personal data from children.
📣 Changes to This Policy
We may update this Privacy Policy from time to time. We’ll notify you of significant changes via in-app messaging or email.
📬 Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
📧 [email protected]